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Key points

  • Publish accurate information and only text and photos you have authority to share.
  • Fraud, impersonation, discrimination, harassment, rights infringement and dangerous or unlawful transactions are prohibited.
  • Report suspected fraudulent jobs and other problems through Report or Contact. A report is not a guarantee of a factual finding or immediate resolution.

Read the full conditions and exceptions below as well as these key points.

1. Scope and approach

These rules cover threads, replies, profiles, photos and user-submitted Jobs, Housing, Marketplace, Services and Coupons. Respect others and distinguish facts, personal experiences, speculation, advertising and statements made as a business.

You can also report errors or rights concerns in Guides or Events created or edited by us. Publication does not certify anyone’s identity, qualifications or safety.

2. Respect, discrimination and harassment

Do not insult, threaten, stalk, organize pile-ons, sexually harass or identify and target a person for abuse. Do not promote discrimination based on race, nationality, origin, ethnicity, religion, sex, sexual orientation, disability or similar characteristics.

Follow applicable human-rights and anti-discrimination laws in jobs, housing and other listings. Check that language and other requirements are necessary and lawful; do not use them as substitutes for unlawful nationality or race exclusions.

3. Accuracy, authority and rights

No fake vacancies, impersonation, unauthorized property or service listings, hidden charges, fabricated reviews, misleading prices or benefits, or false qualifications and outcome claims. Update completed transactions, closed vacancies and changed conditions.

Check permission or another lawful basis before using others’ text, photos or logos. Do not publish others’ contact details, addresses, identification or private messages without permission. Do not post your own passwords, verification codes, identity documents or financial details.

4. Illegal or dangerous content and transactions

No fraud, stolen or counterfeit goods, recalled products, weapons or ammunition, illegal drugs, regulated alcohol, tobacco or cannabis, sexual services, unlawful employment or credential trading, investment or money-transfer scams, or other transactions we cannot safely support. A transaction being lawful in some circumstances does not mean it is permitted on Canappon.

Child sexual exploitation, non-consensual sexual images, sexual deepfakes, conduct that endangers the safety of minors, violence against others, terrorism or violent extremism, and encouragement or incitement of self-harm or suicide are prohibited. If harm is imminent, contact appropriate emergency or public services rather than waiting only for a platform report.

5. Rules by feature

Jobs: advertise real opportunities with accurate employers, conditions and qualifications. Do not use recruitment to demand fraudulent transfers or purchases, obtain banking or identity information improperly, or encourage unlawful work. Advertisers must make legally required disclosures and retain required records.

Housing: confirm authority to rent or recruit occupants and accurately describe rent, additional charges, periods, amenities and conditions. No unauthorized subletting, fake properties, false availability or misleading prices.

Marketplace: offer only goods you are entitled to dispose of and disclose condition, defects and prices. Agree on a safe handover location and method, and do not pressure people to transfer money or disclose personal details.

Services and Coupons: hold required licences and qualifications, and clearly describe prices, eligibility, validity, usage methods and limits, booking and cancellation conditions. Do not imply Canappon has verified medical or professional credentials or guaranteed results. Do not post benefits you cannot authorize or others’ non-public codes.

6. Discussion, promotion and professional information

Do not use contact details obtained through Canappon for unsolicited marketing, including invitations to list on another service, without the recipient’s request or consent. Unauthorized copying of posts or photos and harvesting contact details are prohibited. Authors remain free to publish their own content elsewhere.

No duplicate posts, unrelated promotion, manipulation through multiple accounts, mass links, suspicious solicitations or phishing links. Disclose advertising interests and use the appropriate listing feature.

Do not present experience or speculation as an official rule or individualized professional advice on law, immigration, tax, health, finance or similar matters. Do not demand public disclosure of identification or financial details from people seeking help.

7. Fraudulent job posting policy

This policy covers recruitment scams, non-existent vacancies, employer impersonation, false or misleading opportunities, and postings intended to obtain money or personal information improperly. You may report both direct public listings and imported jobs.

Use Report on a job detail page (sign-in required). If you cannot sign in or the page is unavailable, use the contact form or email contact@canappon.com. Provide the posting URL, employer name, suspicious details and reasons, and relevant dates or evidence only as needed. Do not send unnecessary identity documents or financial information.

We review reports and available information, may seek clarification from the reporter or advertiser, and consider or take steps such as temporary removal during review, correction requests, removal or account restrictions. We may decide no action is warranted. We consider urgency and potential harm, and may communicate relevant outcomes where contact details are available, without disclosing all personal information or investigation details.

We do not promise pre-screening of every posting, a fixed processing time, recovery of losses, investigation as a law-enforcement body or arbitration. If you have suffered harm, also consider appropriate police, financial-institution or Canadian Anti-Fraud Centre channels. Appeals and additional evidence are accepted at the same contact. We retain superseded versions of this policy for three years after they cease to be in effect.

8. Other reports and rights concerns

You may also report unauthorized copying or unsolicited marketing or listing invitations. Use Contact for concerns about your own post, if you cannot sign in, or if an ended listing can no longer be reported. Include only necessary evidence, such as the original listing and copied-page URLs, or the date and details of the solicitation. We cannot guarantee removal from a third-party site, cessation of contact or a finding of infringement. We may ask the rights holder to act directly or confirm permission.

Use Report on the relevant page, the contact form or contact@canappon.com. Include the URL and problem, and, for rights complaints, your capacity as a rights holder and the work concerned, with information necessary for review. Privacy concerns can also go to privacy@canappon.com.

No false or retaliatory reports, attempts to identify reporters or harassment. Applicable law may require forwarding rights notices, preserving information or disclosing it to appropriate parties. We do not unconditionally publish reporters’ or advertisers’ information.

9. Enforcement, appeals and updates

We may request corrections, hide or remove content, close replies or restrict use, considering the conduct, severity, repetition, safety and legal duties. Action may occur without prior notice where appropriate.

Contact us with the URL and reasons to challenge a decision. Review does not guarantee restoration. We display update dates and may separately communicate material changes.

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Community Guidelines | Canappon